By Jeff Rendel, CSP

The idea of innovation can be intimidating—but only if you think it means discovering an idea no one has ever thought of before.

In reality, business success doesn’t lie just in innovation; it exists in imitation. Research published in the April 2010 issue of Harvard Business Review demonstrated 97.8% of the value of innovation is experienced by imitators.

By Lisa Hochgraf

By Steve Williams

By Brett Christensen

My extensive travel in our industry (15 years, 5.4 million airline miles and 700-plus credit unions visited) has led me to conclude the following: becoming a great consumer lending credit union requires a combination of well-trained employees that are set up structurally to succeed.

By Lisa Hochgraf

I happened to be a guest at a Rotary meeting in the late 1980s when its members were responding to a new U.S. Supreme Court ruling that the clubs would have to start admitting female members.

By Barb Kachelski, CAE

Power has been on my mind this week. 

By Barb Kachelski, CAE

By Barb Kachelski, CAE

Credit unions are committed to the possibility of cooperation between people and committed to improving lives, according to The Honorable Peter Phillips, Jamaican acting prime minister and minister of finance. Phillips addressed attendees of the CCCU and CUES International Convention at its opening session Saturday. 

By Lisa Hochgraf

“This movement is not hard. It's just that you have no idea how to do it.”

By Andrew Tilbury

Credit unions recently achieved a significant industry milestone, reaching $1 trillion in collective member deposits, serving more than 90 million members nationwide. The well-publicized Bank Transfer Day bolstered these numbers by attracting more than 1 million new members.