Who Teaches the Top Sales and Service Coach?
By Lisa Hochgraf
Greetings from the CUES School of Sales and Service in Vancouver, British Columbia. I was actually expecting to be writing this post for Skybox's sister blog, CUES Nexus Connection, because my impression was that the school focuses on CU marketing.
How Can You Possibly Keep up?
By Lisa Hochgraf
First-Time Flyer: What Do You Do for New Member Interactions?
Posted by Lisa Hochgraf
I was all pumped up yesterday morning to fly to Vancouver for the opening day of the School of Sales and Service Canada and the sold-out Director Development Seminar.
Food for Thought
By Erin Templer
I am a self-proclaimed foodie. I love to try new restaurants, love to cook, love to eat and I love to watch television shows about food. If you’re talking about food, I’m listening.
Last week I caught the 100th episode of Anthony Bourdain: No Reservations on the Travel Channel. Bourdain, a chef, author and world traveler, and his crew visited Paris for the second time to experience the new revolution in French cuisine—casual fine-dining.
Trading Lemons for Lemonade
By Mary Arnold
What better way to start the workweek than to read the heart-warming story of a credit union that has put a 35-year-old widow with five kids into a house? Seeing the good press $320 million CP Federal Credit Union got in the local Jackson, Mich., paper for its good deed is icing on the cake.
Predicting Simply Doesn’t Work
By Franck Schuurmans, Ph.D.
PFM Offers A New Level of Member Engagement
By Bryan E. Clagett
Face to Facebook Class Reunion
Posted by Erin Templer
My sister-in-law was expecting to attend her 10-year high school reunion this summer. That is, until the other week when she found out that the event was canceled due to lack of interest.
Proactively Manage Change
By Erin Templer
I attended CUES School of Applied Strategic Management in Chicago last week, and listened to John Oliver, Laurel Management Systems, Inc., present. If you’ve attended this program before, you know the first day-and-a-half (well, really the entire program) is intense.
What Would Renoir Do?
By Barb Kachelski, CAE
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