Articles

Man touching a personal loan concept on a touch screen with his fingers
Article

Leveraging Technology to Streamline Credit Union Lending
Leveraging Technology to Streamline Credit Union Lending
By Brit Barker, CMB, AMP

4 minutes
solar panels on roofs of neighborhood homes on sunny day
Article

Lending Perspectives: Empowering Members to Help the Planet and Their Pockets
Lending Perspectives: Empowering Members to Help the Planet and Their Pockets
By John Tancevski

3 minutes
a broken dollar sign is being repaired
Article

CFO Focus: How A Broken SERP Was Repaired
CFO Focus: How A Broken SERP Was Repaired
By Matthew Butler

6 minutes
manager and employee having one-on-one meeting at the office
Article

Next-Gen Know How: Strategies for More Meaningful and Effective One-on-One Meetings
Next-Gen Know How: Strategies for More Meaningful and Effective One-on-One Meetings
By Laurie Maddalena, MBA, CSP, CPCC

5 minutes
bike shed
Article

Bikeshedding and Boards: Ideas on How to Keep Out of the Proverbial 'Weeds'
Bikeshedding and Boards: Ideas on How to Keep Out of the Proverbial 'Weeds'
By Kevin Smith

5 minutes
close up of businessman holding a tablet and selecting from different banking and payments icons
Article

A Community-Based Perspective on Payments Strategy
A Community-Based Perspective on Payments Strategy
By Peggy Gordon

digital arrow blasting forward and upward
Article

Conexus CU Invests in High-Tech Startups
Conexus CU Invests in High-Tech Startups
By Art Chamberlain

12 minutes
payday loans neon sign
Article

Fighting Predatory Lenders in Canada
Fighting Predatory Lenders in Canada
By David Israelson

12 minutes
cracked piggy bank repaired with band-aids
Article

How to Minimize Delinquencies While Increasing Member Engagement
How to Minimize Delinquencies While Increasing Member Engagement
By Nadim Homsany

4 minutes
person in yellow sweater reaches out to drop a coin into a piggy bank
Article

Don’t Focus on Members’ Past Mistakes
Don’t Focus on Members’ Past Mistakes
By Keith Kasmire

7 minutes
red paper boat leads a team of yellow boats leading a bigger team of green boats across the page
Article

Building a Better Bench Helps CUs Sail Forward
Building a Better Bench Helps CUs Sail Forward
By Diane Franklin

13 minutes
digital overlay of data and finance icons above image of man holding credit card and smartphone
Article

Payments Plan
Payments Plan
By Celia Shatzman

11 minutes
Gen Z woman drinking coffee and using smartphone for online banking at a cafe
Article

Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much
Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much
By Keith Kasmire

9 minutes
Truliant FCU renovated this former Macys retail space into a new operations center
Article

Three Facilities Trends for 2024
Three Facilities Trends for 2024
By Amy Freed Stalzer, CAE

12 minutes
billboard financial plus credit union logo
Article

Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit
Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit
By Allen Williams, NDCCDP

4 minutes
pin payday calendar
Article

Earned Wage Access Emerging as a Competitive Requirement
Earned Wage Access Emerging as a Competitive Requirement
By Lisa Hochgraf

6 minutes
diverse hands together
Article

Good Governance: A Case Study in Board Diversity Education 
Good Governance: A Case Study in Board Diversity Education 
By Shelly Berryman

5 minutes
FMLA wooden blocks that read Family medical Leave Act
Article

HR Answers: 6 Common Leave Administration Pitfalls
HR Answers: 6 Common Leave Administration Pitfalls
By Amanda Trif

6 minutes
manager having tough conversation with employee at the office
Article

Leadership Matters: 5 Ways to Prepare for Tough Conversations
Leadership Matters: 5 Ways to Prepare for Tough Conversations
By c. myers

5 minutes
illustration of a hand holding a black chess piece
Article

On Strategy: 3 Strategic Thinking Approaches
On Strategy: 3 Strategic Thinking Approaches
By George Hofheimer

5 minutes
voting boxes hand
Article

The Benefits and Uses of E-Polls at Your Board Meetings
The Benefits and Uses of E-Polls at Your Board Meetings
By Tony Hoff

3 minutes
happy couple shakes hands with loan officer after securing a mortgage for new home
Article

Lending Perspectives: 5 Habits of Top-Producing Loan Officers
Lending Perspectives: 5 Habits of Top-Producing Loan Officers
By Ali Nassirian

3 minutes
woman laptop signing
Article

Managing ADA Accommodation Requests
Managing ADA Accommodation Requests
By Audra Hedberg, PHR, PHRca, SHRM-SCP

6 minutes
woman working crm screen
Article

Six Strategies to Boost ROI and Expand Membership with CRM
Six Strategies to Boost ROI and Expand Membership with CRM
By Sebastien Forget

4 minutes
magnet people
Article

Focusing on Executive Retention Is Important in Any Economy
Focusing on Executive Retention Is Important in Any Economy
By Katrina Gerenz, Chris Richter…

5 minutes
person using smartphone projecting happy face and positive reactions
Article

Capturing Members’ Attention
Capturing Members’ Attention
By Molly Hayman

11 minutes
2023 CUES Distinguished Director Scott Burt of Mountain America Credit Union
Article

Getting Into the Business Business
Getting Into the Business Business
By Richard H. Gamble

10 minutes
business leader points to board of sticky notes while working with employees
Article

6 Key Factors in Workforce Planning
6 Key Factors in Workforce Planning
By Diane Franklin

11 minutes
digital illustration representing growth and banking for business members
Article

Headwinds Challenge Business Membership Growth
Headwinds Challenge Business Membership Growth
By Richard H. Gamble

2 minutes
executive calculator notebook percentage
Article

The Unfolding Impact of Rates and Retirements
The Unfolding Impact of Rates and Retirements
By Bill Handel

3 minutes