By Fred Johnson 

Reflecting on the 10^th anniversary of the 9/11 attacks brings mixed emotions. It was a tremendous tragedy—one that’s hard to think about even after a decade has passed. And yet, it’s the kind of event that warms your heart when you think of how credit union leaders and staff members were among the many people who stepped up to be people helping people. 

By Lisa Hochgraf

It wasn't that long ago that I heard a conference speaker tell the story of a husband, sent to the store to buy "Tide."

By Jennifer Riel

I recently had the pleasure of hearing former colleague George Hofheimer speak at the Credit Unions at the Crossroads Symposium, Aug. 10-12 at the University of Virginia’s Darden School of Business, which is also home to CUES’ CEO Institute III.

In my previous blog post, I wrote about the need for action, not just talk. And I alluded to a few of the big topics discussed at the Credit Unions at the Crossroads Symposium, Aug. 10-12 at the University of Virginia’s Darden School of Business.

A couple of weeks ago, I attended Credit Unions at the Crossroads Symposium at the University of Virginia’s Darden School of Business, Charlottesville, Va.

The event, organized and coordinated by Darden, UVA’s McIntire School of Commerce and $511 million University of Virginia Community Credit Union, brought together about 60 members of the credit union industry to discuss and try to solve some of the movement’s biggest problems.

By Chuck Salvia

On June 25, 2011, the U.S. Social Security Administration changed the way Social Security numbers are issued, in a process called "randomization." The administration developed this new method of generating the numbers to extend its ability to assign unique Social Security numbers in all states.

By Guy Messick

The National Credit Union Administration has made it clear that it has already concluded that credit union service organizations pose a systematic risk to credit unions, and desires to seek Congressional approval for vendor authority leading to the direct regulation of CUSOs. NCUA wants CUSOs to send balance sheets and income statements that NCUA will use to bolster its argument for regulatory authority.

By Greg Crandell

Money--or more precisely, the lack of it--is getting extra attention at my house. With two kids in college, a high-maintenance greyhound and a gas-consuming car, you could say finding more ways to spend less has taken on a greater importance. And I’m not alone.

By Lisa Hochgraf

The channels credit unions use to deliver services to members--such as branches, mobile banking, call centers, home banking, and audio response systems--are easily their largest technology expense, says Terence Roche, principal of CUES Supplier member and strategic provider Cornerstone Advisors, Inc., Scottsdale, Ariz.