Breaking Cycles
By Lisa Hochgraf
Yesterday at CUES' Directors Conference in Palm Springs, Calif., I had the great pleasure to hear the presentation of Christopher Gardner, on whose life the film "Pursuit of Happyness" was based.
Shocks and Ramps for Managing Bumpy Air
By Lisa Hochgraf
Adventures in Account Opening
Posted by Theresa Witham
Recently I opened a savings account for my 17-month old. But he was only six months old when I first tried. It took me three visits to my credit union and eleven months to get this done.
Leadership, Horned Frog Style
By Christopher Stevenson
The Small Things: A Continuing Saga
Posted by Christopher Stevenson
As I've written my last few posts, I've realized something. In today's tough economy, I'm not inclined to buy anything, but if I end up buying something, I'd much rather spend my money at a business that puts some effort into the relationship. Two recent experiences reinforced this for me.
Robert Lee: Visionary
Podcast: Current Issues in Credit Unions, #43
By Christopher Stevenson
Just in time for Thanksgiving, here is episode 43 of Current Issues in Credit Unions. This month Hal, Katherine, Faith, and Rob welcome Tristam Coffin, CEO, Alternatives Federal Credit Union, Ithaca, NY. Together, they discuss:
Gather Around the Water Cooler
Posted by Christopher Stevenson
Before I began working for CUES, I had heard of blogs but I didn't really understand their purpose. I assumed bloggers weren't much more than under-employed former poli-sci and English majors who had too much time on their hands and needed to figure out a way to make use of their education. I had friends that read them, but I couldn't see quite how they would be relevant to me or my work. Then I joined CUES.
Oh, What a Difference Service Makes
Posted by Christopher Stevenson
I've had the opportunity to travel to Asia twice this year. Back in March, I flew to Thailand and Vietnam for school, and then last week I traveled to Japan to visit family. Both times I flew via SkyTeam Alliance airlines--Korean Airlines in the spring and Delta/NWA this fall--but my experiences on these different airlines couldn't be more different.
Conveying Innovation
Posted by Christopher Stevenson
I just returned from a trip to Japan. Not surprisingly, over the course of the week, I had a few experiences outside of my normal routine. One of those was visiting a kaiten-zushi, or conveyor belt sushi, restaurant.
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