Articles

business man studying financial information
Article

A Guide for Supervisory Committees
A Guide for Supervisory Committees
By Alison J. Herrick, CPA

5 minutes
oil rig at sunset
Article

Data Is the New Oil
Data Is the New Oil
By Tim Nargassans

4 minutes
woman in headset in contact center
Article

Reshaping Contact Center Roles
Reshaping Contact Center Roles
By Steve Kaish

5 minutes
tug of war with 100 dollar bill and a US flag background
Article

CFO Focus: Tug-of-War Economy in Fourth Quarter
CFO Focus: Tug-of-War Economy in Fourth Quarter
By Eric Salzman

5 minutes
African American mother and daughter work on laptop together at home
Article

NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids
NextGen Know-How: Leadership Lessons for Working Remotely While Managing Your Kids
By Laurie Maddalena, MBA, CSP, CPCC

7 minutes
couple with keys standing outside new home
Article

Steps for Post-COVID Mortgage Lending Success
Steps for Post-COVID Mortgage Lending Success
By Andrew Weiss

3 minutes
man using smartphone with credit card and dollar signs
Article

Civil War-Era Law Dooms OCC’s Fintech Charter
Civil War-Era Law Dooms OCC’s Fintech Charter
By Michael S. Edwards

5 minutes
calculator with colorful office supplies
Article

Diversity Insight: The 7 Ways Highly Profitable Credit Unions Calculate the Value of Diversity, Equity & Inclusion
Diversity Insight: The 7 Ways Highly Profitable Credit Unions Calculate the Value of Diversity, Equity & Inclusion
By Ronaldo Hardy

9 minutes
hose with water flowing out
Article

How to Manage Your Overflowing Mortgage Pipeline
How to Manage Your Overflowing Mortgage Pipeline
By Steve Hewins

5 minutes
CUES managing editor and publisher Theresa Witham
Article

Celebrating 100 Episodes!
Celebrating 100 Episodes!
By Theresa Witham

2 minutes
hourglass with blue sand on stop of US bills of various denominations
Article

Collections During COVID-19
Collections During COVID-19
By Stephanie Schwenn Sebring

6 minutes
transparent Canadian flag displayed over image of computer motherboard
Article

What’s Next in Canadian Credit Union Tech?
What’s Next in Canadian Credit Union Tech?
By Rob Palin

7 minutes
digital connected data points forming image of hand inserting card into ATM slot
Article

Staying Open, Staying Safe
Staying Open, Staying Safe
By Richard H. Gamble

2 minutes
digital lamp surrounded by charts and graphs
Article

Branch Recovery
Branch Recovery
By Richard H. Gamble

12 minutes
digital padlock image floating above a tablet sitting on a desk
Article

Keeping Board Data Safe
Keeping Board Data Safe
By Stephanie Schwenn Sebring

8 minutes
blue disposable face masks fanned out over 100 dollar bills
Article

Lending in This COVID-19 World
Lending in This COVID-19 World
By Joel Pruis

8 minutes
smiling young woman using smartphone in café
Article

Mobile First Means Members First
Mobile First Means Members First
By Art Chamberlain

13 minutes
Businessman uses tablet to share information with employees digitally via intranet
Article

HR Answers: How Credit Unions Can Use Intranets to Improve Employee Engagement
HR Answers: How Credit Unions Can Use Intranets to Improve Employee Engagement
By Yaroslav Pentsarskyy

5 minutes
red blue and gold blur representing speeding around a curve
Article

Strategic Speed
Strategic Speed
By Karen Bankston

15 minutes
icons of coronavirus, hand sanitizer, meter, face covering, hand
Article

Should You Reopen All of Your Branches?
Should You Reopen All of Your Branches?
By Steven Reider

6 minutes
dawning sky over lake
Article

On Compliance: A New Era Dawns for Community Fields of Membership
On Compliance: A New Era Dawns for Community Fields of Membership
By Michael S. Edwards

4 minutes
cars in busy credit union drive-thru lanes
Article

Tech Time: Luck or Foresight?
Tech Time: Luck or Foresight?
By Richard H. Gamble

2 minutes
female attends virtual meeting using laptop
Article

Good Governance: Some New Remote ‘Norms’ Are Here to Stay
Good Governance: Some New Remote ‘Norms’ Are Here to Stay
By Michael G. Daigneault, CCD, Gisèle Manole

5 minutes
colorful question marks and answer symbols
Article

Advantis Credit Union’s Emeritus Director Program
Advantis Credit Union’s Emeritus Director Program
By Jake Jensen

3 minutes
businessmen pushing shaping with various degrees of difficulty
Article

Fighting the Fallout of Friction
Fighting the Fallout of Friction
By Trace Ledbetter

2 minutes
smiling female executive with team celebrating behind her
Article

Two Different Benefits Pre-Funding Programs That Work Well Together
Two Different Benefits Pre-Funding Programs That Work Well Together
By Eric Earle, Paul Bassett

4 minutes
Businesswoman updating social media on smartphone and laptop
Article

Inside Marketing: Adjusting Your Social Media Strategy During Uncertain Times
Inside Marketing: Adjusting Your Social Media Strategy During Uncertain Times
By Elisa Rode, Chelsea McCall

3 minutes
mechanic works on tuning up car engine
Article

Leadership Matters: Is Your Organizational Design Due for a Tune-Up?
Leadership Matters: Is Your Organizational Design Due for a Tune-Up?
By Chary Krout

5 minutes
reset restart reopening sign on wooden table in front of blue background
Article

Five Tips for Transitioning Branch Operations to a New Normal
Five Tips for Transitioning Branch Operations to a New Normal
By Jill Homan

4 minutes
a woman at sunrise at the beach raises arms in victory
Article

Lending Perspectives: Will your Credit Union Be a Winner or a Loser Post COVID-19?
Lending Perspectives: Will your Credit Union Be a Winner or a Loser Post COVID-19?
By Bill Vogeney

6 minutes