Articles

employee works on floor with laptop next to lounging cat and surrounded by papers
Article

Managing Hybrid Work for the Long Term
Managing Hybrid Work for the Long Term
By Kal Majmundar

5 minutes
CUES managing editor and publisher Theresa Witham
Article

Develop the Habit of Regularly Learning
Develop the Habit of Regularly Learning
By Theresa Witham

2 minutes
pair of blue Adirondack chairs on wooden deck facing blue sky
Article

Strengthen Employee Relationships Across Generations
Strengthen Employee Relationships Across Generations
By Michael Conte

10 minutes
young Asian woman wearing mask holds smartphone up to payment kiosk at store
Article

Payment Lessons From the Pandemic
Payment Lessons From the Pandemic
By Karen Bankston

15 minutes
CUES Board Chari Kelly Marshall
Article

Paddling Faster Than the Currents of Change
Paddling Faster Than the Currents of Change
By Diane Franklin

9 minutes
woman holding cupping hands around ear to listen through hole in yellow paper background
Article

Listening for Innovative Ideas
Listening for Innovative Ideas
By Art Chamberlain

8 minutes
blue button on a blue shirt
Article

Buttoning Down Compliance Using Automation
Buttoning Down Compliance Using Automation
By Richard H. Gamble

3 minutes
woman using laptop to shop for a home
Article

The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
The Positive State of COVID-19 Home-Buying and Refinancing a Welcome Surprise
By Steve Hewins

4 minutes
woman using a mobile smartphone on wooden table at night
Article

Tech Time: How to Successfully Implement a Digital Solution
Tech Time: How to Successfully Implement a Digital Solution
By George Morelli, Jessica Pinkston

4 minutes
large colorful light bulb sketch above the head of a boardroom table
Article

Good Governance: Reimagining Your Board Meetings
Good Governance: Reimagining Your Board Meetings
By Jennie Boden

4 minutes
person in white sweater checking Apple Watch displaying colorful icons
Article

Pandemic as Prelude to Payment Revolution
Pandemic as Prelude to Payment Revolution
By Karen Bankston

5 minutes
laptop on wood table with 2021 coming out of it and leading to a lightbulb
Article

Our Members’ Focus Has Changed And So Must Ours
Our Members’ Focus Has Changed And So Must Ours
By Amy Herbig

9 minutes
man with $100 bills, a house and a heart
Article

Six Ways Credit Unions Can Capitalize on the Refi Boom
Six Ways Credit Unions Can Capitalize on the Refi Boom
By Stephanie Vozza

5 minutes
man making online payment using credit card with U.S. flag keyboard
Article

How the Election Will Impact 2021 Payments Strategy
How the Election Will Impact 2021 Payments Strategy
By Myron Schwarcz

3 minutes
calendar with election day marked surrounded by U.S. flag and surgical mask
Article

U.S. Credit Unions Support Staff and Community Members in Voting This Fall
U.S. Credit Unions Support Staff and Community Members in Voting This Fall
By Lisa Hochgraf

5 minutes
athlete exercising with a yellow kettlebell
Article

Leadership Matters: Enhance Strengths or Improve Weaknesses?
Leadership Matters: Enhance Strengths or Improve Weaknesses?
By Tim Tolliver

4 minutes
contact methods including phone, email and chat
Article

Four Reasons Credit Unions Should Modernize Member Communication
Four Reasons Credit Unions Should Modernize Member Communication
By Steve Comer

4 minutes
customer and car salesperson wearing masks bump elbows
Article

Lending Perspectives: Is Your Auto Lending Strategy ‘COVID-19 Proof’?
Lending Perspectives: Is Your Auto Lending Strategy ‘COVID-19 Proof’?
By Bill Vogeney

5 minutes
football coach pumping fist
Article

From John: Win With Your Team With Learning This Month
From John: Win With Your Team With Learning This Month
By John Pembroke

2 minutes
child in window holding up colored drawing of rainbow of hope
Article

Inside Marketing: Inspiring Hope in 2020 and Beyond
Inside Marketing: Inspiring Hope in 2020 and Beyond
By Amber Bush

4 minutes
hammer and leather belt with pouches full of tools on wood surface
Article

NextGen Know-How: How to Get Employees to Handle Problems Themselves
NextGen Know-How: How to Get Employees to Handle Problems Themselves
By Laurie Maddalena, MBA, CSP, CPCC

4 minutes
puzzle with one more piece that goes over a set of gears
Article

Three Execution Elements Your Strategic Planning Likely Overlooks
Three Execution Elements Your Strategic Planning Likely Overlooks
By Peter Myers

4 minutes
waitress with contactless card reader accepting payment from customer
Article

The Value of Continuing the Conversation About Contactless Cards
The Value of Continuing the Conversation About Contactless Cards
By Nicole Machado

4 minutes
modern board room
Article

5 Traits of a Modern Board Director
5 Traits of a Modern Board Director
By Diligent Corp.

5 minutes
turning orange arrow
Article

Four Reasons for RVA Financial’s Rapid Turnaround
Four Reasons for RVA Financial’s Rapid Turnaround
By Jack Parker, Eric Earle

5 minutes
leaky pipe
Article

CFO Focus: 8 Ways Your Accounts Payable Process Leaks and …
CFO Focus: 8 Ways Your Accounts Payable Process Leaks and …
By Anant Kale

7 minutes
pie chart with words environmental social governance
Article

What Is ‘ESG’ and Why Should Your Board Care?
What Is ‘ESG’ and Why Should Your Board Care?
By Lisa Hochgraf

5 minutes
smiling female lending officer in yellow sweater with laptop
Article

Loan Zone: The 5 Cs of Credit May Never be the Same
Loan Zone: The 5 Cs of Credit May Never be the Same
By Pat True

4 minutes
stressed businessman gestures angrily at laptop screen
Article

HR Answers: 5 Tips to Handle Political Talk in the Online Workplace
HR Answers: 5 Tips to Handle Political Talk in the Online Workplace
By Angela Civitella

4 minutes
Mangrove above and below water surface, half and half, with fish and a jellyfish underwater, Carribbean sea
Article

The Remarkable Shift to a Point-to-Point Credit Ecosystem
The Remarkable Shift to a Point-to-Point Credit Ecosystem
By Fred Kelly

9 minutes