Articles

wooden blocks with pictures representing employees and organizational culture
Article

Build Culture From the Bottom Up
Build Culture From the Bottom Up
By Diane Franklin

10 minutes
group of diverse business people at a table with large screen behind a presenter
Article

Good Governance: 5 Benefits of Board Management Software for Credit Unions
Good Governance: 5 Benefits of Board Management Software for Credit Unions
By Dee Sicklesteel

5 minutes
artificial intelligence making a prediction via crystal ball
Article

Unraveling AI’s Prediction Potential
Unraveling AI’s Prediction Potential
By Danielle Dyer

8 minutes
A smiling black couple sits across a desk from another person
Article

Lending Consumer Research: Digital Isn’t Enough for Today’s Borrower
Lending Consumer Research: Digital Isn’t Enough for Today’s Borrower
By Amy Robertson

5 minutes
diverse team members holding seedlings in their cupped hands
Article

Why DEIB Is Part of Sustainability
Why DEIB Is Part of Sustainability
By Carlene Alexander

8 minutes
FINANCIAL LITERACY words appear on the screen of a tablet next to a calculator and banknotes
Article

Empowering Credit Union Members Through Financial Wellness Programs
Empowering Credit Union Members Through Financial Wellness Programs
By Enrich Financial Wellness

7 minutes
hand reaching out to place letter S at the end of wooden letters spelling ETHICS in the sand
Article

Leadership Matters: Focus on Your Ethical Bottom-Line
Leadership Matters: Focus on Your Ethical Bottom-Line
By Richard B. Swegan and Claas…

5 minutes
Man touching a personal loan concept on a touch screen with his fingers
Article

Leveraging Technology to Streamline Credit Union Lending
Leveraging Technology to Streamline Credit Union Lending
By Brit Barker, CMB, AMP

4 minutes
solar panels on roofs of neighborhood homes on sunny day
Article

Lending Perspectives: Empowering Members to Help the Planet and Their Pockets
Lending Perspectives: Empowering Members to Help the Planet and Their Pockets
By John Tancevski

3 minutes
a broken dollar sign is being repaired
Article

CFO Focus: How A Broken SERP Was Repaired
CFO Focus: How A Broken SERP Was Repaired
By Matthew Butler

6 minutes
manager and employee having one-on-one meeting at the office
Article

Next-Gen Know How: Strategies for More Meaningful and Effective One-on-One Meetings
Next-Gen Know How: Strategies for More Meaningful and Effective One-on-One Meetings
By Laurie Maddalena, MBA, CSP, CPCC

5 minutes
bike shed
Article

Bikeshedding and Boards: Ideas on How to Keep Out of the Proverbial 'Weeds'
Bikeshedding and Boards: Ideas on How to Keep Out of the Proverbial 'Weeds'
By Kevin Smith

5 minutes
close up of businessman holding a tablet and selecting from different banking and payments icons
Article

A Community-Based Perspective on Payments Strategy
A Community-Based Perspective on Payments Strategy
By Peggy Gordon

digital arrow blasting forward and upward
Article

Conexus CU Invests in High-Tech Startups
Conexus CU Invests in High-Tech Startups
By Art Chamberlain

12 minutes
payday loans neon sign
Article

Fighting Predatory Lenders in Canada
Fighting Predatory Lenders in Canada
By David Israelson

12 minutes
cracked piggy bank repaired with band-aids
Article

How to Minimize Delinquencies While Increasing Member Engagement
How to Minimize Delinquencies While Increasing Member Engagement
By Nadim Homsany

4 minutes
digital overlay of data and finance icons above image of man holding credit card and smartphone
Article

Payments Plan
Payments Plan
By Celia Shatzman

11 minutes
person in yellow sweater reaches out to drop a coin into a piggy bank
Article

Don’t Focus on Members’ Past Mistakes
Don’t Focus on Members’ Past Mistakes
By Keith Kasmire

7 minutes
red paper boat leads a team of yellow boats leading a bigger team of green boats across the page
Article

Building a Better Bench Helps CUs Sail Forward
Building a Better Bench Helps CUs Sail Forward
By Diane Franklin

13 minutes
Truliant FCU renovated this former Macys retail space into a new operations center
Article

Three Facilities Trends for 2024
Three Facilities Trends for 2024
By Amy Freed Stalzer, CAE

12 minutes
Gen Z woman drinking coffee and using smartphone for online banking at a cafe
Article

Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much
Gen Z Cares About Financial Wellness, But Not Checking Accounts So Much
By Keith Kasmire

9 minutes
billboard financial plus credit union logo
Article

Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit
Billboards of Inclusion Project Boosts Black-Owned Local Business and Non-profit
By Allen Williams, NDCCDP

4 minutes
pin payday calendar
Article

Earned Wage Access Emerging as a Competitive Requirement
Earned Wage Access Emerging as a Competitive Requirement
By Lisa Hochgraf

6 minutes
diverse hands together
Article

Good Governance: A Case Study in Board Diversity Education 
Good Governance: A Case Study in Board Diversity Education 
By Shelly Berryman

5 minutes
FMLA wooden blocks that read Family medical Leave Act
Article

HR Answers: 6 Common Leave Administration Pitfalls
HR Answers: 6 Common Leave Administration Pitfalls
By Amanda Trif

6 minutes
manager having tough conversation with employee at the office
Article

Leadership Matters: 5 Ways to Prepare for Tough Conversations
Leadership Matters: 5 Ways to Prepare for Tough Conversations
By c. myers

5 minutes
illustration of a hand holding a black chess piece
Article

On Strategy: 3 Strategic Thinking Approaches
On Strategy: 3 Strategic Thinking Approaches
By George Hofheimer

5 minutes
voting boxes hand
Article

The Benefits and Uses of E-Polls at Your Board Meetings
The Benefits and Uses of E-Polls at Your Board Meetings
By Tony Hoff

3 minutes
happy couple shakes hands with loan officer after securing a mortgage for new home
Article

Lending Perspectives: 5 Habits of Top-Producing Loan Officers
Lending Perspectives: 5 Habits of Top-Producing Loan Officers
By Ali Nassirian

3 minutes
woman laptop signing
Article

Managing ADA Accommodation Requests
Managing ADA Accommodation Requests
By Audra Hedberg, PHR, PHRca, SHRM-SCP

6 minutes