| CU Management

Be Prepared to Pivot From Your First Decision

by Lisa Hochgraf

former CUES Senior Editor

CUES

Payments University speaker teaches how to make good decisions in times of uncertainty.

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CUES newest offering, Vertex Management Development Program, provides you with the skills you need to successfully make the transition into your new role and manage your team at the highest-level.

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Case Study: Increasing Card Adoption and Member Engagement With Instant Issue

First Alliance Credit Union offers easy activation and has its members’ backs.

Millennials and Auto Lending Trends

Efficient online service and flexible financing are key to winning this generation’s business.

Your Brand Is Culture, Not Collateral

by James Lenz

Professional Development Manager

CUES

The CUES Podcast Episode 54 show notes

PR Insight: Top 3 Tips for Refreshing your Public Relations Plan

Credit unions rely on public relations efforts to propel their brand’s credibility, visibility and, ultimately, their growth. As such, your credit union’s strategic PR plan is its road map to success. It outlines which steps, both short- and long-term, will help you in achieving your goals.

Are Payments the New PFI Indicator?

The primary financial institution game has fundamentally changed.

Loan Zone: Documents for People with Vision Loss

by Ernie Crawford

President/CEO

Crawford Technologies

Formatting for accessibility even before a request is made may help CUs better serve members and comply with the ADA.

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