Credit Union Marketing | CU Management

Marketing

person in plaid shirt elbow bumps person in gold sweater in pandemic greeting

Article

June 17, 2021

Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic

Inside Marketing: Keeping the Member Experience Golden Throughout the Pandemic

Erica Taylor

3 minutes

delighted woman with credit card and smartphone

Whitepaper

June 15, 2021

Digital Payments Solutions to Delight Your Indirect Borrowers

Digital Payments Solutions to Delight Your Indirect Borrowers

SWBC

19 minutes

customer service ai chatbot concept

Article

June 11, 2021

CUSO Posh Poised to Produce Better Bots for Credit Unions

CUSO Posh Poised to Produce Better Bots for Credit Unions

Richard H. Gamble

8 minutes

woman laying on a bed using credit card and smart phone

Blog

June 02, 2021

What Has Changed in the Digital Banking Experience After a Year of Pandemic?

What Has Changed in the Digital Banking Experience After a Year of Pandemic?

Renato Oliveira

3 minutes

young woman with long brown hair sitting at café counter using smartphone to rate experience using scale of smiley faces ranging from happy to unhappy

Article

June 01, 2021

Closing the Satisfaction Gap

Closing the Satisfaction Gap

Stephanie Schwenn Sebring

13 minutes

smiling woman with dark brown hair uses rose gold smartphone to rate user experience by checking a 5 star smiley face

Article

June 01, 2021

Striking a Balance in Canada

Striking a Balance in Canada

Stephanie Schwenn Sebring

2 minutes

illustration of a sapling growing from a mound of dirt with a dotted outline of a future large leafy tree towering behind it

Article

June 01, 2021

How to Get Growing as Life Gets Going

How to Get Growing as Life Gets Going

Art Chamberlain

9 minutes

couple getting keys to home

Article

May 28, 2021

Remove Mortgage Closing Stress So Members Can Focus on the Getting the Keys

Remove Mortgage Closing Stress So Members Can Focus on the Getting the Keys

Alison Barksdale

4 minutes

smiling young Asian woman uses app on smartphone while holographic images of technology infrastructure glow around her

Article

May 26, 2021

Tech Time: Crafting a Technology Infrastructure

Tech Time: Crafting a Technology Infrastructure

Stephanie Schwenn Sebring

3 minutes

plan ahead printed on recycled paper stuck with red pin to cork board

Article

May 20, 2021

Inside Marketing: What 2020 Taught Us About Branding and Customer Service in a Crisis

Inside Marketing: What 2020 Taught Us About Branding and Customer Service in a Crisis

Samantha Hall

3 minutes

young woman red cap laptop

Blog

May 17, 2021

Here’s How to Bring Gen Z Into the Credit Union Movement

Here’s How to Bring Gen Z Into the Credit Union Movement

Lucas Mill

6 minutes

millennial word cloud

Article

May 14, 2021

When Young People Meet Credit Unions: The Power of Perception

When Young People Meet Credit Unions: The Power of Perception

5 minutes

wooden sign pointing left saying next steps

Article

May 05, 2021

Alternatives FCU Programs Support Members’ Transitions

Alternatives FCU Programs Support Members’ Transitions

Reiley Schoen

6 minutes

Heather McKissick video landing tile

Video

May 03, 2021

‘The House That Credit Unions Built’

‘The House That Credit Unions Built’

Heather McKissick, I-CUDE

3:09

smartphone camera on tripod filming smiling Black businessman presenting a chart to viewers

Article

May 01, 2021

A Mindset to Match the Times

A Mindset to Match the Times

Felicia Hudson Hannafan

14 minutes

CUES managing editor and publisher Theresa Witham

Article

May 01, 2021

What’s Good Right Now

What’s Good Right Now

3 minutes

student with a laptop in the classroom

Blog

April 28, 2021

Idaho Central Credit Union Sets New Financial Literacy Standard

Idaho Central Credit Union Sets New Financial Literacy Standard

Rachelle Maceno

2 minutes

tick placed in excellent checkbox on customer service survey

Article

April 23, 2021

Mortgage Communication Best Practices: One Survey Won’t Cut It

Mortgage Communication Best Practices: One Survey Won’t Cut It

Alison Barksdale

3 minutes

executives hold up gears together in the sunset

Article

April 22, 2021

Cooperatives Work Together to Build Keep It Co-Op! Park

Cooperatives Work Together to Build Keep It Co-Op! Park

Denise Wymore

4 minutes

smartphone showing a savings app with a piggy bank

Blog

April 21, 2021

Use Data to Help Members Better Manage Everyday Spend

Use Data to Help Members Better Manage Everyday Spend

4 minutes

A postcard showing a family in front of their new house hangs against a bright blue wall

Article

April 19, 2021

Postcards From the Future

Postcards From the Future

Bryn C. Conway, MBA, CUDE

8 minutes

chalkboard congrats sign in shape of house stuck into a celebratory red velvet cake

Article

April 15, 2021

Inside Marketing: 3 Steps to Ensure Your Members Feel Valued

Inside Marketing: 3 Steps to Ensure Your Members Feel Valued

4 minutes

white smartphone next to shiny red heart in front of green wooden wall

Article

April 01, 2021

Mobile Banking: What’s Not to Love?

Mobile Banking: What’s Not to Love?

Stephanie Schwenn Sebring

13 minutes

pink smartphone with earbud headphone cord curled into a heart shape

Article

April 01, 2021

A Banking Lifeline

A Banking Lifeline

Stephanie Schwenn Sebring

4 minutes

Article

March 18, 2021

Inside Marketing: Becoming the Wendy’s of the Credit Union Space

Inside Marketing: Becoming the Wendy’s of the Credit Union Space

Haleigh Tomasek

4 minutes

Liz Garster landing tile

Video

March 16, 2021

Differentiating Member Service Through Coaching

Differentiating Member Service Through Coaching

48:30

business woman's hand drawing three steps on chalkboard

Blog

March 15, 2021

Three-Tier Diversity Engagement Initiative

Three-Tier Diversity Engagement Initiative

Felicia Hudson Hannafan

1 minute

two puzzle pieces added together create a lightbulb drawn on chalkboard by a hand

Article

March 09, 2021

A Winning Combination for Financial Institutions

A Winning Combination for Financial Institutions

Ken Burns, CCE

3 minutes

finger pointing at social connection lines with bright light behind

Article

March 04, 2021

Increasing Member Touchpoints Under the Urgency of the Pandemic

Increasing Member Touchpoints Under the Urgency of the Pandemic

Shanon McLachlan

3 minutes

overhead view of person sitting in yellow armchair using laptop next to digital image of marketing icons

Article

March 01, 2021

Digital Delivery and Marketing, 2021 Edition

Digital Delivery and Marketing, 2021 Edition

Stephanie Schwenn Sebring

14 minutes

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