Organizational Climate and Its Impact on How Your Staff Learn

Many organizations live by the motto that people are our most important asset. In times of uncertainty and volatility, the strategic management of human resources is key. 

For two years starting in 2019, CUES and the Creative Problem Solving Group Inc. conducted research on talent development and its link to the work environment for creativity, innovation and change. Data was collected from 11 credit unions in North America via the Situational Outlook Questionnaire, an organizational climate assessment often used as part of CUES Consulting. The data identified five key findings that are detailed in the downloadable report.

The results from a work-environment assessment can provide valuable information about how to improve talent development and other important organizational outcomes. 

For those currently utilizing or considering assessments, a best practice is to look at the results not as a report card but as feedback. Use this feedback to create a roadmap that can serve as a guide for leaders and mangers to create improvement efforts, including specific commitments to actions that should continue or changes that should occur. Then, follow through on these actions before conducting a second assessment to see what has changed or improved and what new opportunities there might be to support staff at all levels.