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Fintech players' success means credit unions might need to consider not leading with loans.
Nontraditional players are chipping away at card revenue that credit unions have relied on, says Sundeep Kapur, consultant and founder of Digital Credence, in CUES Podcast Episode 14: Digital Payments.
How can credit unions get back into the revenue stream that places like PayPal are taking over? Instead of leading with loans, what if credit unions lead with payments?
“What if you said to them: ‘We have the perfect payment instrument’?” he asked. What does that mean for consumers?
Listen to the podcast to hear Kapur’s thoughts.
Theresa Witham is managing editor/publisher at CUES.
