Articles

digital image of the outside of a credit union or bank surrounded by a circle made of icons representing security and commerce
Article

The Best Branch Configuration Today
The Best Branch Configuration Today
By Stacy Gittleman

14 minutes
hand reaching out with a marker to write on a colorful word cloud of leadership-related terms shaped like a light bulb
Article

Leadership Competencies for Credit Unions
Leadership Competencies for Credit Unions
By Lin Grensing-Pophal, SPHR

9 minutes
smiling young woman using smartphone while leaning against open hatch of SUV at highway scenic overlook<p>Have branch, will travel” is the new slogan for many credit union members.&nbsp;</p> <p>A growing number of members prefer to take their favorite branch with them everywhere they go, keeping it handy for when they need to deposit a check, transfer money between accounts or review their balances.</p> <p>If that sentence left you with the image of a person burdened by a branch on their back, think again
Article

Hit the Road, App
Hit the Road, App
By Art Chamberlain

12 minutes
Illustration of business people analyzing a website
Article

GA4 Migration Is Coming: Is Your Credit Union Ready?
GA4 Migration Is Coming: Is Your Credit Union Ready?
By Matt Neznanski

4 minutes
businessman touches screen with the words for GRC spelled out
Article

Credit Union GRC Done Right
Credit Union GRC Done Right
By Robyn Marsi

5 minutes
hand holding out phone displaying text message conversation with agent
Article

How a Text Message Communication Strategy Can Strengthen Member Relationships
How a Text Message Communication Strategy Can Strengthen Member Relationships
By Kris Bishop

4 minutes
distributed ledger technology with diagram of blockchain and crypted blocks connected to internet
Article

What Does NCUA’s Guidance on Distributed Ledger Technology Mean for Credit Unions?
What Does NCUA’s Guidance on Distributed Ledger Technology Mean for Credit Unions?
By Lou Grilli

6 minutes
gavel on a court desk with flag
Article

On Compliance: What the Supreme Court’s ‘Administrative State’ Decision Means for Credit Unions
On Compliance: What the Supreme Court’s ‘Administrative State’ Decision Means for Credit Unions
By Michael S. Edwards

5 minutes
young Black woman leads board meeting
Article

On Being the Female Chair Leading a Predominately Male Board
On Being the Female Chair Leading a Predominately Male Board
By Gisèle Manole

4 minutes
older white woman mentors younger Black woman at the office
Article

Mentoring Program Sets the Stage for Constructive Conversations About Race
Mentoring Program Sets the Stage for Constructive Conversations About Race
By Shellee A. Mitchell

5 minutes
Tansley Stearns
Article

A Purpose-Driven Career
A Purpose-Driven Career
By Pamela Mills-Senn

5 minutes
hand holding out tablet below drawing of work briefcase and home on a precarious balance
Article

Women in the Workforce and the Double Bind
Women in the Workforce and the Double Bind
By Amy Freed Stalzer, CAE

9 minutes
secure username and password prompt floating above a laptop keyboard
Article

Tech Time: How to Protect Your Credit Union From Cyberattacks
Tech Time: How to Protect Your Credit Union From Cyberattacks
By Jane Chan

4 minutes
stock market chart going up and down
Article

Occam’s Razor and the State of Financial Markets
Occam’s Razor and the State of Financial Markets
By Scott D. Knapp, CFA

5 minutes
young multiethnic business team holding light bulbs
Article

The Playbook: The Growing Requirement to Educate Your Board
The Playbook: The Growing Requirement to Educate Your Board
By John Pembroke

2 minutes
businessperson pressing icon for targeted personalized marketing surrounded by other communication and commerce icons
Article

Inside Marketing: How to Increase Engagement Amid Market Volatility
Inside Marketing: How to Increase Engagement Amid Market Volatility
By Stephenie Williams

3 minutes
smiling male and female coworkers brainstorm together at desk
Article

Leadership Matters: What’s Your Score?
Leadership Matters: What’s Your Score?
By Zachary Churchill, CUDE, CMA, CFE, CCM

6 minutes
hand holds mini black umbrella over small piggy bank
Article

Beyond Business As Usual: A Guide To Executive Benefits Amidst Mergers
Beyond Business As Usual: A Guide To Executive Benefits Amidst Mergers
By H. David Wright

6 minutes
action reaction in newtons cradle made of light bulbs
Article

Lending Perspectives: Take a Cue From High School Physics
Lending Perspectives: Take a Cue From High School Physics
By Bill Vogeney

7 minutes
Smiling young African American woman talks with a female colleague
Article

How Leading Credit Unions Drive World-Class Member Experience
How Leading Credit Unions Drive World-Class Member Experience
By Robert Galop

4 minutes
savings bank in shape of pig wearing a mask
Article

CFO Focus: Managing Deposits in a Rising-Rate, Post-Pandemic Economy
CFO Focus: Managing Deposits in a Rising-Rate, Post-Pandemic Economy
By Neil Stanley

5 minutes
wooden blocks with silhouettes of faces communicating feedback to each other
Article

NextGen Know-How: How to Ask Your Manager for Feedback
NextGen Know-How: How to Ask Your Manager for Feedback
By Laurie Maddalena, MBA, CSP, CPCC

4 minutes
excited young Indian man looking at a phone
Article

Catering to the Modern Digital Preferences of Up-and-Coming Members
Catering to the Modern Digital Preferences of Up-and-Coming Members
By Zephyr Jaeger

4 minutes
football player catching a long pass
Article

Questions to Help Validate Your ‘Deep Pass’ Strategy
Questions to Help Validate Your ‘Deep Pass’ Strategy
By Lisa Hochgraf

3 minutes
African-American business woman standing on the stairs
Article

Diversity Insight: Addressing DEI in Succession Planning
Diversity Insight: Addressing DEI in Succession Planning
By Diane Franklin

3 minutes
blue arrows and coin stacks
Article

Product Profitability and Funding
Product Profitability and Funding
By Susan West

4 minutes
stressed female employee talks to well-being coach in office burnout clinic
Article

HR Answers: Burnout and Mental Health
HR Answers: Burnout and Mental Health
By Scott Foster

13 minutes
CUES managing editor and publisher Theresa Witham
Article

Buy Now, Pay Later in the Metaverse
Buy Now, Pay Later in the Metaverse
By Theresa Witham

3 minutes
woman chews on pen while studying software dashboard on computer
Article

Six Steps to Successful Vendor Selection
Six Steps to Successful Vendor Selection
By Felicia Hudson Hannafan

4 minutes
digital question mark made up of many connected data points
Article

Eight Questions to Consider Before You Buy
Eight Questions to Consider Before You Buy
By Felicia Hudson Hannafan

6 minutes